Sim Racing System
Unable login SRS Client - Printable Version

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Unable login SRS Client - Kevin OHara - 02-07-2016

Hi

I am getting unknown user and or invalid email when I run the Client software.  Able to login to here with username and know email address is correct. Any idea why this happening?

Thanks


RE: Unable login SRS Client - Henrique Alves - 02-07-2016

Hi Kevin,

It seems the accent was the problem, i removed the accent and it worked.
If you wish to change it to Kevin O Hara or similar let me know.

At the moment i can't do more...

(02-07-2016, 08:52 PM)Kevin OHara Wrote:  Hi

I am getting unknown user and or invalid email when I run the Client software.  Able to login to here with username and know email address is correct. Any idea why this happening?

Thanks



RE: Unable login SRS Client - Josef Soentgen - 02-20-2016

Sorry for hijacking this thread but  I also cannot run the client software and was wondering if it might be a similar issue. Is by any chance the umlaut in my surname a problem?

Regards, Josef


RE: Unable login SRS Client - simracingsystem - 02-20-2016

I believe it is.

V1.12 of the client should fix this but if it doesn't i'll change your username.

(02-20-2016, 09:00 PM)Josef Söntgen Wrote:  Sorry for hijacking this thread but  I also cannot run the client software and was wondering if it might be a similar issue. Is by any chance the umlaut in my surname a problem?

Regards, Josef



RE: Unable login SRS Client - Josef Soentgen - 02-21-2016

Thanks, updating to v1.12 did indeed fix the issue.